Lately I’ve been thinking about how to help our retail and brand partners succeed in an omnichannel world. What’s omnichannel? It’s how the consumer shops — and expects to shop — in today’s always connected world. For example … Yesterday, I saw a nice scarf in a store window. I was in a rush, so I bought it — online — from my phone, on a train I ran to catch — — but not before adding a $12 pair of socks to my order, to qualify for free shipping.  (And if I don’t like it, I’ll return it to the...